More than a week to get a delivery of a small box of six little bottles of hair color is much too long to wait.
When competitors can deliver quicker, sometimes same day, and the price is nearly identical then why go with the slower delivery?
And there was no coupon in the box to entice me, a first time customer, to order with them again.
The things I'm talking about above are the types of things that separate great retailers from basic retailers.
So, Cosmetic World, why y'all so basic?
