We have our own in house delivery within the GTA! Fast and FREE* for over 49 before discounts & taxes.
We work very hard to ship your beauty supplies to you as quickly and efficiently as possible. We are happy to ship anywhere within Canada or the United States of America. If you have any questions, please don't hesitate to contact us.
For more remote areas in Canada, extra charges may apply.
For delivery to Canadian addresses only - excluding certain Post Office Boxes and some remote postal codes.
Additional shipping charges may apply for far distances from Toronto. We will contact you to confirm.
If you are ordering to a PO Box or your postal code is listed below,
FREE shipping is available for orders over 149. Flat rate 15.99 for postal codes listed below. Flat rate 18.98 for PO boxes. Additional charges may apply depending on weight.
REMOTE POSTAL CODES
Click here for a list of remote postal codes that are not eligible for free shipping.
Packages are shipped from Monday to Friday.
Shipping within the United States
Cosmetic World offers FREE SHIPPING everywhere in the United States for all orders over $99 CAD (after discounts and before taxes).
Shipping fees for orders under $99 CAD (after discounts and before taxes) are $19.99 CAD (flat rate).
Packages are shipped from Monday to Friday.
The usual time for processing an order is 24 hours (business days), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated Delivery Times:
> British Colombia and Alberta: 3-6 business days
> Manitoba and Saskatchewan: 3-5 business days
> Quebec and Ontario: 1-4 business days
> Newfoundland, Labrador, Nova-Scotia, P.E.I, New Brunswick: 2-6 business days
United States: 3-6 business days
For more remote areas in Canada, certain additional delays and conditions may apply.
Additional shipping costs may apply for far distances from Toronto. We will contact you to confirm.
CARRIER DELIVERY DELAY
Our delivery times are for information only and do not constitute a guarantee. That said, if you experience an unusual delay in the delivery of your package, contact us at firstname.lastname@example.org and we will open a service ticket with the carrier. If necessary, additional delays may apply. Also, please note that we can not proceed to send a replacement package without confirmation from the carrier as to the status and whereabouts of your initial package.
All Canadian and US orders outside of Toronto, Aurora, Newmarket and Oakville are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. If you are a registered customer and have an account with us you will also be able to track you orders in your purchase history section. International orders are not shipped with a tracking number.
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). For products damaged during transport, please see our Exchanges & Warranty > Products damaged during delivery section.
If the carrier fails to deliver the item as intended, it is sent to a post office for you to pickup. If you have received a delivery notice, follow the instructions on the notice to retrieve your item or check the delivery status using the tracking number we provided to you by email.
When you go to the post office to pick up your parcel, you will have to present the following documents:
Official ID with photo and address
WARNING: You will have a maximum period of 10 business days to pick up your package at the post office. Once this period is exceeded, the package will automatically be returned to us and we will proceed to the cancellation and refund of your order, minus the delivery costs for the return of your package to our warehouse.
OUT OF STOCK
Some products offered may be temporarily out of stock. In such a case, a customer service agent will contact you by email to inform you of any shipping delays. If your order contains a combination of available products and out of stock products, we will ship the entire order once all products are back in stock.
Chemical, peroxide & alcohol are shipped by ground service only. Although we carefully pack these products, due to the special handling required for the transportation of these products, we cannot guarantee their condition upon receiving them. Sales are FINAL on all chemical, peroxides and alcohol.