We have our own in house delivery within the GTA! Fast and FREE* for over 49 after discounts & taxes.

We work very hard to ship your beauty supplies to you as quickly and efficiently as possible. We are happy to ship anywhere within Canada or the United States of America and some international countries. Additional charges may apply depending on weight. If you have any questions, please don't hesitate to contact us.

Shipping within Canada

Cosmetic World offers FREE SHIPPING for orders over $49 at most major cities across Canada.
Shipping fees for orders under $49 CAD (after discounts and before taxes) are $9.99 (flat rate).

For more remote areas in Canada, extra charges may apply. 

For delivery to Canadian addresses only - excluding certain Post Office Boxes and some remote postal codes.

Additional shipping charges may apply for far distances from Toronto and the weight of your order. We will contact you to confirm.

Extended Canadian Shipping / PO box

If you are ordering to a PO Box or your postal code is listed below as extended postal codes,

FREE shipping is available for orders over CAD149.

Flat rate CAD14.99 for postal codes listed below.

Flat rate 18.99 for PO boxes. Additional charges may apply depending on weight.

Should your address is not a PO box while an PO box charge is applied to your order, please feel free to contact us to verify your address for the appropriate shipping charge.

Extra Extended Canadian Shipping

If you are ordering to a rural areas and your postal code is listed below as extra extended postal codes,

The shipping charge is estimated based on weight of the order. First kilogram is CAD39.99 and each additional kilogram is CAD19.99. 

Additional flat rate CAD2 for PO boxes on top of the base shipping charge. Additional charges may apply depending on weight.

Should your address is not a PO box while an PO box charge is applied to your order, please feel free to contact us to verify your address for the appropriate shipping charge.

REMOTE / RURAL CANADIAN POSTAL CODES

Click here for a list of remote postal codes that are eligible for free shipping with order over CAD149.

Packages are shipped from Monday to Friday.

Certain over sized products are not available for free shipping.

Certain heavy items are not available for free shipping.

Shipping within the United States (Except Hawaii, Alaska, Puerto Rico & Guam)

Cosmetic World offers FREE SHIPPING everywhere in the United States (Except Hawaii, Alaska, Puerto Rico & Guam) for all orders over $99 CAD (after discounts and before taxes).
Shipping fees for orders under $99 CAD (after discounts and before taxes) are $11.75 CAD (flat rate).
Packages are shipped from Monday to Friday.

Shipping to Hawaii, Alaska, Puerto Rico, Guam

Cosmetic World offers shipping to Hawaii, Alaska, Puerto Rico, Guam. The shipping charge is estimated based on weight of the order. First kilogram is CAD34.99 and each additional kilogram is CAD19.99. 

Packages are shipped from Monday to Friday. Additional charges may apply depending on weight.

Delivery times
The usual time for processing an order is 24 hours (business days), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated Delivery Times:

Canada

British Colombia and Alberta

Regular service: 7-12 business days

Expedited service: 5-7 business days

Manitoba and Saskatchewan

Regular service: 3-7 business days

Expedited service: 2-5 business days

Quebec and Ontario

Regular service: 1-4 business days

Expedited service: 1-3 business days

Newfoundland, Labrador, Nova-Scotia, P.E.I, New Brunswick

Regular service: 3-7 business days

Expedited service: 2-5 business days

For more remote areas in Canada, certain additional delays and conditions may apply. 

Additional shipping costs may apply for far distances from Toronto. We will contact you to confirm.

 

United States

Areas except Hawaii & Alaska: 3-6 business days
Hawaii, Alaska, Puerto Rico, Guam: 7-14 business days


CARRIER DELIVERY DELAY

Our delivery times are for information only and do not constitute a guarantee. That said, if you experience an unusual delay in the delivery of your package, contact us at contact@cosmeticworld.ca and we will open a service ticket with the carrier. If necessary, additional delays may apply. Also, please note that we cannot proceed to send a replacement package without confirmation from the carrier as to the status and whereabouts of your initial package.

TRACKING

All Canadian and US orders outside of Toronto, Aurora, Newmarket and Oakville are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. If you are a registered customer and have an account with us you will also be able to track you orders in your purchase history section. International orders are not shipped with a tracking number.

DAMAGED PARCEL

If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). For products damaged during transport, please see our Exchanges & Warranty > Products damaged during delivery section.

UNCLAIMED PARCEL

If the carrier fails to deliver the item as intended, it is sent to a post office for you to pickup. If you have received a delivery notice, follow the instructions on the notice to retrieve your item or check the delivery status using the tracking number we provided to you by email.

When you go to the post office to pick up your parcel, you will have to present the following documents:

Delivery notice

Official ID with photo and address

WARNING: You will have a maximum period of 10 business days to pick up your package at the post office. Once this period is exceeded, the package will automatically be returned to us and we will proceed to the cancellation and refund of your order, minus the delivery costs for the return of your package to our warehouse.

OUT OF STOCK

Some products offered may be temporarily out of stock. In such a case, a customer service agent will contact you by email to inform you of any shipping delays. If your order contains a combination of available products and out of stock products, we will ship the entire order once all products are back in stock.

Chemical, peroxide & alcohol are shipped by ground service only. Although we carefully pack these products, due to the special handling required for the transportation of these products, we cannot guarantee their condition upon receiving them. Sales are FINAL on all chemical, peroxides and alcohol.

International orders (For United States, please refer to the detail above)

We ship to most countries as listed in the list. Please check if your destination country is included. If your destination country is not on the list or have any other enquiries, please email contact@cosmeticworld.ca.

The shipping charge is estimated based on weight of the order. For Asian, East Europe, Oceania countries, first kilogram is CAD39.99 and each additional kilogram is CAD24.99. Other countries, first kilogram is CAD34.99 and each additional kilogram is CAD19.99.

Please expect a customs duty charge for certain countries as the parcel is imported. An email from the Customs Department or post office from your destination country will inform you regarding the detail of the charge. Cosmetic World will not be held responsible for payment nor any delay or unsuccessful delivery due to customs duty. 

All international orders are final sale. No exchange or refund. Additional charges may apply depending on weight and our staff will contact you for any updates.

FREE SHIPPING

Free shipping for CAN orders over CAD 49*

IN STORE / ONLINE

Pick up in store or get your package delivered to your door

US Shipping

FREE Shipping for orders over CAD 99*
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